# Terms and Conditions
## 1. Introduction
Welcome to RichCraft (“the Website”). By accessing and using our Website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services. If you do not agree to these terms, please refrain from using our Website.
## 2. Services Provided
RichCraft is an e-commerce platform that allows users to purchase goods and services. By placing an order, you are entering into a binding agreement to purchase those items in accordance with these Terms and Conditions.
## 3. Ordering and Payment
- All prices listed on the Website are in GBP, USD and EUR and include applicable taxes unless stated otherwise.
- By placing an order through the Website, you confirm that all information provided (e.g., billing and shipping details) is accurate.
- We reserve the right to cancel or refuse any order at our discretion, including cases where the product is unavailable or there is an error in the pricing or description of the product.
- Payment must be made in full at the time of ordering through the payment methods provided on the Website.
## 4. Delivery and Shipping
- We aim to deliver your products within the estimated delivery time provided at checkout. However, delivery times may vary due to unforeseen circumstances.
- Shipping costs, if applicable, will be calculated and presented to you at checkout before finalising your order.
- It is your responsibility to ensure that the delivery address provided is accurate.
## 5. Refund Policy - Physical Goods Only
- If your product is damaged or broken upon delivery, you must contact the delivery provider immediately to initiate a claim for the damaged item.
- We are not responsible for damages caused during delivery. However, we will assist in providing any necessary documentation for you to file a claim with the delivery service.
- Please note that we do not offer refunds for items that are not defective or damaged upon delivery.
- All sales are final.
## 6. User Responsibilities
By using this Website, you agree to:
- Provide accurate and up-to-date information when placing orders.
- Not engage in any fraudulent activities or any activities that may disrupt the operation of the Website.
- Comply with all applicable laws and regulations governing the use of our Website and the purchase of goods and services.
## 7. Prohibited Use of Content for AI Purposes
All content, including but not limited to voiceovers, images, text, videos, or any other media made available on the Website, is the exclusive property of RichCraft or its licensors.
- You are strictly prohibited from using any of the content available on the Website for the purpose of training, developing, or operating artificial intelligence (AI) systems, machine learning algorithms, or any automated systems without the express written consent of RichCraft.
- Unauthorised use of our content for any AI-related purposes is a violation of these Terms and Conditions and may result in legal action.
## 8. Intellectual Property
All content, trademarks, logos, and other intellectual property displayed on the Website are the property of [RichCraft] or its licensors. You are not permitted to use any content or intellectual property without the express written consent of Tanya Rich.
## 9. Limitation of Liability
RichCraft is not liable for any direct, indirect, incidental, or consequential damages that may arise from the use of our Website or from any goods or services purchased through our Website, except to the extent required by law.
## 10. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on this page. Your continued use of the Website following any changes indicates your acceptance of the new Terms and Conditions.
## 11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of [Your Country/State], and any disputes shall be subject to the exclusive jurisdiction of the courts in [Your Country/State].
## 12. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
- Email: services@richcraft.biz
- Address: 7-7c Snuff Street, Devizes, Wiltshire, United Kingdom, SN10 1DU